Reclaim your joy in motherhood

We carefully match you with a therapist based on the information you provide during the onboarding process. Our goal is to connect you with a professional who specializes in perinatal mental health and can provide quality and compassionate care. 

We understand that sometimes clients and therapists are not a good match for one another. If you would like to change therapists, simply reach out to our support team at support@joinphoenixhealth.com and they will assist you in getting matched with a new provider.  

Our sessions take place through a secure and private video platform. You will receive a link prior to your scheduled appointment. At the time of your session, simply click on the link and your therapist will be alerted that you are waiting. If you have any technical difficulties, please reach out to our support team for assistance.  

We understand that fitting therapy into your busy life can be challenging. Our therapists strive to accommodate various schedules. Many of our providers offer evening and weekend appointments for your convenience. 

We understand the importance of timely support. Once you sign up, you can expect to schedule your first session within a few days. The exact timing will depend on the availability of therapists and your preferred time slots. 

We accept major credit and debit cards for easy and secure payment. Additionally, we recognize the importance of financial flexibility, and we accept FSA/HSA cards for your convenience. 

We have a 24-hour cancellation policy. If you need to cancel or reschedule a session, please notify us at least 24 hours in advance to avoid being charged for the session.

We are not in-network with any health insurance plans. However, if you have out-of-network benefits, we can assist you in using them to pay for therapy. 

Prior to your first session, we recommend that you contact your health insurance company to see if you have out-of-network coverage. 

If you do have out-of-network benefits, we offer two options to assist you. We can submit claims to your insurance company on your behalf. Once the claim is processed, it will either be applied toward your deductible or your insurance company will reimburse you directly. If you prefer to handle it yourself, we can provide you with a monthly superbill that you can send to your insurance company on your own. Our goal is to make the process of using your out-of-network benefits as seamless as possible.

Our providers are all licensed mental health professionals. They hold either master's or doctorate degrees in psychology, social work, counseling, or a related field.

All of our providers are also either certified or in the process of obtaining certification in perinatal mental health. To obtain a certification in perinatal mental health, or PMH-C, a provider must attend several hours of training, have at least two years of work experience, and pass an exam. This ensures that they have the knowledge and expertise to support people experiencing postpartum depression, anxiety, and related concerns. Our providers continue to attend trainings on a regular basis so they can stay up-to-date on providing quality mental health care.