It’s okay to not be okay. Here's support to feel like yourself again.

We carefully match you with a therapist based on the information you provide during the onboarding process. Our goal is to connect you with a professional who specializes in perinatal mental health and can provide quality and compassionate care. 

We understand that sometimes clients and therapists are not a good match for one another. If you would like to change therapists, simply reach out to our support team at support@joinphoenixhealth.com and they will assist you in getting matched with a new provider.  

Our sessions take place through a secure and private video platform. You will receive a link prior to your scheduled appointment. At the time of your session, simply click on the link, your therapist will be alerted that you are waiting and will admit you into the meeting.

We understand that fitting therapy into your busy life can be challenging. Our therapists strive to accommodate various schedules. Many of our providers offer evening and weekend appointments for your convenience. 

We understand the importance of timely support. Once you sign up, you can expect to schedule your first session within a few days. The exact timing will depend on the availability of therapists and your preferred time slots. 

We accept major credit and debit cards for easy and secure payment. Additionally, we recognize the importance of financial flexibility, and we accept FSA/HSA cards for your convenience. 

Yes, we are in-network with Cigna, BlueCross BlueShield, Aetna, and United Healthcare. We are also working to add more insurance plans. If you share your insurance details, we can verify your benefits for you.

If we are not in-network with your plan, you may still be able to use out-of-network benefits to reduce your costs, and we’re happy to guide you through that process.

If needed, we can also refer you to one of our trusted partners.

Most clients' out of pocket cost after insurance is $20/session and out-of-network is $50/session after meeting their deductible. 

Our independently licensed psychologists and therapists charge between $175 and $200 per session depending on level of experience and education. Each therapist has a masters or doctorate degree in counseling, psychology, or a related field and also has a specialized certification in perinatal mental health.

Most of our members end up paying $50 or less per session after using their out-of-network benefits after meeting their deductible.

Contact us at support@joinphoenixhealth.com and we can lookup your out of network benefits.

At Phoenix Health, we feel strongly that mental health care should be available to everyone regardless of their income level. We are happy to submit claims for you, so you don't have to deal with the hassle of doing it yourself. 

We have a 24-hour cancellation policy. If you need to cancel or reschedule a session, please notify us at least 24 hours in advance to avoid being charged for the session.

Our providers are independently licensed mental health professionals. They hold either master's or doctorate degrees in psychology, social work, counseling, or a related field.

All of our providers are also either certified or in the process of obtaining certification in perinatal mental health. To obtain a certification in perinatal mental health, or PMH-C, a provider must attend several hours of training, have at least two years of work experience, and pass an exam. This ensures that they have the knowledge and expertise to support people experiencing postpartum depression, anxiety, and related concerns. Our providers continue to attend trainings on a regular basis so they can stay up-to-date on providing quality mental health care.